FAQ

Shipping Information

Free shipping on orders above #50,000 within Lagos. Delivery Charges depends on the weight of the orders.

Delivery time 3-7 working days. Note that delays could occur with the freight company’s delivery times meaning we cannot guarantee the delivery time

It’s easy to track your order by logging in to your account. Or, you can contact Customer Care on +234-815-566-6266 or email the team on info@dmwardrobe.com.

Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be paid by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Yes. We ship items to most countries. Various US agencies have restrictions in place regulating or banning all trade with certain countries, organizations, businesses, and individuals.

Returns & Refunds

If you encounter a problem with an item and would like to request a replacement, and you purchased the product on our website, please contact Customer Care on +234-815-566-6266 or email the team on info@dmwardrobe.com

We currently have one store located in Yaba, Lagos, Nigeria.

Once you’ve placed your order we’ll send you an email to let you know we’ve received your order and confirm the details.

To unsubscribe from our mailing list please click on the link at the bottom of the email you receive. Alternatively if you are having problems or are still receiving messages from us please contact Customer Care.

Please contact the store you visited, ensuring that you have your receipt to hand so they can confirm the transaction details with you.

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